The most critical function of problem prevention is adequate management of the devices before the failure can occur. MTSI’s CompleteCare Management includes fault management, performance management, anti-virus protection, critical OS and software updates, Active Directory management and local server backup management.
Vendors, such as Microsoft and Cisco, are constantly releasing updates that help stabilize their products, resulting in better performance. MTSI tests and manages these updates so that your devices are configured with the latest service packs and security updates.
Traditional computer consultants have a “set it and forget it” attitude to computers. This often results in degradation of service over time until the point that the device either crashes or dies. With CompleteCare Management, there is no degradation of service due to lack of management, meaning your employees will be getting the most out of their IT resources.